حماية البيانات الشخصية والخصوصية

Last updated: 1 November 2026

Scope and contact

This policy explains data processing in the SaatKoleksiyoneri iPhone app and website. Business and data controller: Zendey Media Yazılım ve Sosyal Medya Limited Şirketi (SaatKoleksiyoneri). Address: Üniversite Mah. Civan Sk. Allure Tower İstanbul Sitesi A Blok No: 1 İç Kapı No: 271 Avcılar / İstanbul. Email: [email protected]. Phone: +90 551 461 67 54.

Data used for the features you choose

The app does not offer account registration. Orders are placed as a guest. Random identifiers are used for baskets and order tracking.

• Orders and delivery: name, email, phone, delivery/billing addresses, products, amounts, payment method and status, shipment information and notes. Business billing may include company and tax information. The current checkout form does not collect bank account or payment card numbers.
• Appointments, product enquiries and service: contact details, selected products, appointment time/address, descriptions, and photos or reviews that you choose to submit through service or feedback forms.
• Email updates and alerts: email address, language, selected products/updates and subscription/consent records.
• Notifications: with your permission, an Apple push notification token, language, registration time and delivery status. These are stored in a separate notification list.
• Usage measurement: app pages, product/button interactions, searches that return no results, referral/campaign sources and country-level information. IP addresses and browser information are processed for country detection, security and daily visitor counting. Daily counts use a date-specific hash derived from IP and browser information, not an account number. Search values that resemble personal information are excluded from measurement.

Collection and purposes

Data comes from forms, basket/account actions, notification permission and server requests. We use it to fulfil orders, appointments and service requests, provide support, remember preferences, protect the service and measure usage. Marketing subscriptions are optional and are not required to browse the catalogue.

Processing grounds include entering into/performing contracts, applicable legal obligations, establishing/exercising/protecting rights, and legitimate interests for necessary security and limited measurement subject to your rights. Optional marketing uses the permission you separately provide.

Device access and tracking

Meta Pixel and Google Ads tags are not loaded in the iPhone app. Data collected in the app is not combined with third-party app/site data for advertising tracking. Website marketing tags may operate according to browser cookie preferences. Website browsing and use of the iPhone app therefore differ.

Cookies/local storage support baskets, sessions, language, currency and preferences. Referral partner codes may be remembered for 30 days. Turn notifications off in iPhone Settings, or unsubscribe from emails using the link in the message. Photo access is limited to the file you select for submission. The app does not request your address book, microphone or GPS location.

Recipients and external services

Necessary data may be processed by authorised staff and providers used for hosting, email, notifications, orders and delivery. Email and Telegram infrastructure may deliver order, appointment and service notices to staff. Apple delivers authorised iPhone push notifications. Information necessary for delivery, payment and accounting may be shared with the relevant providers; competent authorities may receive information under applicable obligations or requests.

Selecting WhatsApp or Instagram links opens those services, whose privacy policies also apply to information you send there. Providers with infrastructure abroad may process data outside your country.

Retention and requests

Usage statistics cover a rolling 120-day period. Daily visitor keys are pruned during processing on subsequent days. Order, invoice and dispute records are retained for applicable obligations. Support, account and subscription records are retained while needed for their service/request purposes. Security logs and provider copies may have different retention periods depending on the infrastructure.

Contact [email protected] to request access, information about processing and recipients, correction, eligible deletion/destruction, notification of corrections/deletion to recipients, or to raise concerns about automated decisions or unlawful processing. We may request information necessary to verify your identity. Records subject to mandatory retention may be excluded from deletion. Updated versions of this policy are published here.